Privacy Policy

Last updated: May 21, 2026

We value your privacy. This Privacy Policy explains what information we collect when you use https://bandllabs.com (the "Website"), how we use it, and the choices you may have.

Information we collect

We may collect the following types of information:

• Information you provide (for example, when you submit a contact or quote form): name, phone number, email address, and any details you include in your message
• Information collected automatically when you browse the Website: IP address, device identifiers, browser information, pages viewed, approximate location (derived from IP), and interaction data

How we use information

We use information we collect to:

• Respond to inquiries and provide customer support
• Provide quotes and perform requested services
• Send service-related and, where permitted, marketing communications
• Improve and secure the Website
• Measure performance and understand how visitors use the Website
• Advertise our services and measure ad performance

Cookies and similar technologies

We and our partners may use cookies, pixels, tags, and similar technologies to:

• Understand Website traffic and usage
• Remember preferences
• Measure the effectiveness of advertising
• Help prevent fraud and improve security

Most browsers let you control cookies through your settings. Disabling cookies may affect Website functionality.

Advertising and conversion measurement

We may use Google Analytics, Vercel Analytics, Google Ads, Facebook Pixel, and Microsoft Advertising to measure Website traffic, user interactions, and the effectiveness of our advertising campaigns.

In some cases, we may use enhanced conversion measurement, which allows us to securely share hashed customer information (such as an email address or phone number you provide during a form submission) with Google for the sole purpose of improving conversion attribution. This information is hashed before transmission and is used in accordance with Google's policies.

You can learn more about how Google uses data from sites that use its services here:

policies.google.com/technologies/partner-sites

For more information on how Google collects and processes data, please review Google's Privacy Policy:

policies.google.com/privacy

If you would like to opt out of Google Analytics, you can use Google's opt-out browser add-on:

tools.google.com/dlpage/gaoptout

We may also use Microsoft Clarity and Microsoft Advertising to understand how visitors interact with our Website (including behavioral metrics and session replay) and for advertising. Learn more via the Microsoft Privacy Statement.

With whom we share information

We may share limited information with trusted third-party service providers that help us operate the Website, measure performance, and advertise our services (including analytics, advertising, and measurement providers such as Google and Microsoft). These providers process information on our behalf for the purposes described in this Privacy Policy.

We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of B&L Reference Laboratory, our users, or others.

We do not sell your personal information for money. See "US state privacy rights" below for how some state laws treat advertising-related data sharing.

How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SMS, calls, and email communications

If you provide your phone number through a form on the Website, you consent to receive calls and text messages from us related to your inquiry, quote, or service. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP to any message, or reply HELP for assistance. Opting out of service-related communications may affect our ability to respond to your request.

If you provide your email address, you consent to receive emails from us related to your inquiry. Any marketing emails will include an unsubscribe link.

Your choices

You can:

• Unsubscribe from marketing emails using the link in any message
• Opt out of text messages by replying STOP to any text we send
• Manage cookies through your browser settings or the Google opt-out add-on linked above
• Contact us to request access, correction, or deletion of information we hold about you, using the details below

US state privacy rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of that information
• Opt out of certain uses of personal information for targeted advertising or "sharing" as defined under applicable state law
• Not be discriminated against for exercising these rights

We do not sell personal information for money. We use third-party analytics and advertising services (such as Google and Microsoft) that may collect information about your activity on the Website. Under some state laws (including California's), this may qualify as "sharing" for cross-context behavioral advertising. You can limit this through:

• Your browser cookie settings
• The Google Analytics opt-out add-on linked above
• Submitting a request to us using the contact information below

To exercise any of these rights, contact us at the email or phone number listed under "Contact us." We may need to verify your identity before responding. You may also designate an authorized agent to act on your behalf.

California "Shine the Light": California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.

Data retention

We retain information for as long as reasonably necessary to provide services, operate the Website, comply with legal obligations, resolve disputes, and enforce agreements.

Children's privacy

The Website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") signal. Because there is no consistent industry standard for responding to DNT signals, we do not respond to them.

Contact us

If you have questions about this Privacy Policy, our practices, or to exercise any of your rights, contact:

• B&L Reference Laboratory, Director of Operations
• Email: info@bandllabs.com
• Phone: (949) 850-8515

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above. Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.