Terms of Service

Last updated: May 21, 2026

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the Website operated by B&L Reference Laboratory ("we," "us," "our"). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Website.

Website:

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Website. By using the Website, you represent that you meet this requirement.

Prohibited Uses

You agree that you will use the Website in accordance with all applicable laws, rules, regulations, and these Terms at all times. The following is a non-exhaustive list of prohibited uses. You agree that you will not:

1. Impersonate or misrepresent your affiliation with B&L Reference Laboratory, its team, or its services.
2. Send unauthorized advertising or promotional material, including spam, chain emails, or similar content.
3. Engage in behavior that harms or disrupts the use or enjoyment of the Website for others.
4. Use the Website to transmit harmful content, including viruses, worms, or malware.
5. Attempt to gain unauthorized access to our systems or those of third parties connected to the Website.
6. Use automated tools (e.g., robots, spiders) to scrape or monitor the Website without authorization.
7. Violate any local, state, or federal laws in connection with your use of the Website.

Service information and pricing

Any test descriptions, service information, pricing references, turnaround times, logistics details, or related content on the Website are provided for general informational purposes only and do not constitute a binding offer, guarantee, or laboratory service agreement. Test availability, specimen requirements, pricing, pickup or shipping options, and turnaround times may vary by practice, location, test type, sample condition, and current laboratory operations. Contact B&L Reference Laboratory to confirm current details before submitting specimens or relying on Website information for ordering decisions.

No professional advice

Content on the Website is provided for general informational purposes only and is not professional, legal, financial, or technical advice. You should not rely on Website content as a substitute for consultation with a qualified professional.

Electronic communications

When you submit a form or otherwise communicate with us through the Website, you consent to receive communications from us electronically by email, phone, or text message in response to your inquiry. You agree that any notices, agreements, disclosures, or other communications we provide electronically satisfy any legal requirement that they be in writing. Standard message and data rates may apply to text messages; reply STOP to opt out.

No Warranty on Website

The Website is provided "as is" and without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. B&L Reference Laboratory does not guarantee the Website will be error-free or available at all times.

Availability, Errors, and Inaccuracies

We assume no liability for the availability, errors, or inaccuracies of the information, products, or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website.

Damages and Limitation of Liability

In no event shall B&L Reference Laboratory be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, relating to, or in any way connected with your access to, display of, or use of the Website or with the delay or inability to access, display, or use the Website, including but not limited to your reliance upon opinions or information appearing on the Website; any computer viruses, information, software, linked websites operated by third parties, products, or services obtained through the Website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, even if B&L Reference Laboratory has been advised of the possibility of such damages.

Links to Third-Party Websites

The Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property & DMCA Notice

All contents of the Website are ©2019 - 2026 B&L Reference Laboratory or third parties. All rights reserved. Unless specified otherwise, the Website and all content and other materials on the Website (collectively, "Content") are the proprietary property of B&L Reference Laboratory or its licensors and are protected by applicable intellectual property laws.

If you are aware of a potential infringement of our intellectual property, please contact us at info@bandllabs.com.

If you believe in good faith that Content on the Website infringes your intellectual property rights, you or your agent may send us a written notice titled "Infringement of Intellectual Property Rights - DMCA" including:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right's interest;
2. A description of the work that you claim has been infringed (including the URL where the work exists, if applicable);
3. Your name, email address, mailing address, and telephone number; and
4. A statement that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent, or the law.

Indemnification

You agree to defend, indemnify, and hold harmless B&L Reference Laboratory, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorneys' fees) arising from:

• Your use of and access to the Website
• Your violation of any term of these Terms
• Your violation of any third party right, including without limitation any intellectual property, property, or privacy right

Termination

We may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

Governing Law & Venue

These Terms shall be governed and construed in accordance with the laws of the state of California, United States, without regard to its conflict of laws provisions.

Any controversy or claim arising out of or relating to these Terms shall be resolved in a court of competent jurisdiction in Orange County, California.

You and B&L Reference Laboratory agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action.

Severability, entire agreement, no waiver, and assignment

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms constitute the entire agreement between you and B&L Reference Laboratory regarding use of the Website and supersede any prior agreements on that subject. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms; we may assign them at our discretion.

Changes to Terms of Service

We may update these Terms at any time. We will post the updated version on this page and update the "Last updated" date above. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Questions

If you have any questions about these Terms, please contact us at info@bandllabs.com.